Inmate Visitor Information Guide

SHERIFF’S OFFICE – JAIL IMPLEMENTS TEMPORARY VISITATION SUSPENSION DUE TO CORONAVIRUS PANDEMIC (more info click here)

  • WHEN ARE THE VISITATION DAYS AND TIMES?

    The Rensselaer County Correctional Facility allows visitation seven (7) days a week during the following time periods:

    (a) 6:00PM – 7:00PM
    (All inmates except those assigned to the Restricted Housing Unit)

    (b) 7:45PM – 8:45PM
    (All inmates except those assigned to the Restricted Housing Unit)

    (c) 9:30PM – 10:30PM
    (All Inmates including those assigned to the Restricted Housing Unit)

  • HOW DO I SCHEDULE A VISIT?

    It is not necessary to schedule a visit; the facility honors walk up visits on a “first-come, first-serve” basis provided there is room.

  • HOW MANY VISITS AM I ALLOWED?

    Each inmate is allowed two (2) visits per week.  The visitation week runs from Monday thru Sunday.  Two (2) visitors are allowed to see the inmate at each visit.  (1) one child younger than 4 years of age will not be counted as a visitor if seated on the lap of the Adult during the visit.

  • WHO CAN VISIT AN INMATE?

    Anyone the inmate wishes to see (barring there are no orders of protection).  If you are under the age of eighteen (18), you must be accompanied by your parent / legal guardian or provide written and notarized permission from your parent / legal guardian and be accompanied by an adult.  THE WRITTEN PERMISSION MUST BE ABLE TO BE VERIFIED BEFORE YOU WILL BE ALLOWED TO VISIT.

    RENSSELAER COUNTY CORRECTIONAL FACILITY MINOR VISITATION CONSENT FORM

  • HOW DO I OBTAIN CONTACT VISITATION PRIVILEGES WITH AN INMATE ?

    You must provide the Visitation Control Officer with a government issued photo identification card.  The Officer will enter your information into the inmates’ visitor log as a permanent visitation record.

  • INMATE ALLOWABLE PROPERTY/PACKAGES/ACCOUNTS/DEPOSITS

    EFFECTIVE MARCH 25, 2020 – RENSSELAER COUNTY NO LONGER ACCEPTS INMATE PROPERTY OF ANY KIND AT THE FRONT WINDOW. (PLEASE READ)

    Inmate Money/Accounts/Deposits

    Money in the form of cash may be directly deposited twenty-four (24) hours a day into an inmate’s account using the automated KIOSK system located in the lobby of the Public Safety Building. NOTE: There is a transaction fee for this service.

    Postal Money Orders ONLY may be mailed directly to the facility (no-fee).

    (DO NOT MAIL CASH or CHECKS)

    Mail Money Order To:

    Inmates Name and Booking Identification Number
    Rensselaer County Correctional Facility
    4000 Main Street
    Troy, New York 12180

    Rensselaer County NO LONGER ACCEPTS PROPERTY AT THE FRONT WINDOW.

    Allowable Incoming Inmate Property/Packages & Preferred Vendors

    New York State Minimum Standards 7025.2 Incoming Prisoner Packages part (d): states “the chief administrative officer [of any correctional facility] may require that the contents of any incoming prisoner package be purchased from, and mailed to the facility by, a company whose ordinary business includes the sale and shipping of such items…” 

    All inmate packages must be directly shipped to the jail from a company whose ordinary business includes the sales and shipping of such items or directly from a preferred vendor. Examples of preferred vendors include companies such as: Amazon.com, Walmart.com, Target.com or Securepak at AccessCatalog.com.

    Packages arriving from any company whose ordinary business does not include the sale and shipping of such items will be returned to sender. Packages arriving without a return address will be disposed of according to our property disposal guidelines.

    All incoming property will be inventoried and inspected for contraband prior to being distributed. Inmates are allowed to have only one pair of sneakers/footwear in their cell at any time. Sneakers will be exchanged on a one-for-one basis. All items must be new; a receipt/packing slip must be presented with allowable sneakers.

    All inmate packages must contain approved items only and must be new and in the original packaging. Packages received not meeting the above standards, limits and requirements may be returned to sender.

    NOTE: Packages and frequency may be limited. Please check with the inmate to coordinate. All other packages or excess unneeded items will not be stored and may be returned to sender.

    Authorized Goods ONLY:

    All other items shall be considered contraband (see contraband below).

    Please read the following carefully before placing an order. NOTE: These items may be purchased in Commissary or directly shipped from a vendor (see above guidelines).

    No other colors, stripes or logos will be accepted.

    Up to (5)  Five T-shirts (white)
    Up to (5)  Five pair of underwear (white)
    Up to (5)  Five pair of socks (white)
    (1)  One pair of white or black shoes/sneakers – (exchange may be necessary) No metal, stripes, designs or logos – not to exceed $75.00
    Up to (2)  Two pair of long john underwear (white) tops and bottoms
    Up to (2)  Two brassieres no underwire (female inmates)
    (1)  One sweatshirt (green) no pockets, strings, stripes, hood, or logos.(1)  Gym shorts (green) no strings, no logos, no stripes or other colors.

    Note: Excess items from multi-pack underwear, t-shirts and socks will be inventoried and stored in inmate property. No other colors except as stated above are allowed.

    NO EXCEPTIONS. 

    Publications/Magazines/Soft Cover Books

    Inmates will be permitted to have publications/printed material mailed direct to the facility from a company whose ordinary business includes the sales and shipping of such items or directly from a preferred vendor (Amazon.com, Walmart.com, Target.com or purchased via the commissary Securepak at AccessCatalog.com). This is the only way books and publications will be allowed into the facility. HARD-COVER BOOKS ARE NOT PERMITTED. Books and publications must be of “Community Standard”. Books and publications must not present a “clear and present danger” to the facility, staff, inmates or the general public. (At the discretion of the Chief of Corrections, certain books and publications may be censored due to their content.) Inmates may keep a total of up to (5) five publications, additionally periodicals must be disposed of within one month of publication date, and newspapers must be disposed of (5) five days after being received. All personally accumulated books, papers etc. in excess of the above must be sent out in a package, released for pick-up, donated to the inmate library, discarded or destroyed.

    SHIP TO:

    Inmates Name and Booking Identification Number
    Rensselaer County Correctional Facility
    4000 Main Street
    Troy, New York 12180

    Contraband

    Is defined as: any article that is altered from its original use and/or not authorized by the Chief of Corrections or designee to be possessed within the correctional facility. An inmate found to be in possession of contraband in a correctional facility may be charged with the following:

    N.Y. Penal Law 205.20 – Promoting Prison Contraband in the Second Degree: 

    A person is guilty of promoting prison contraband in the second degree when:

    1. He knowingly and unlawfully introduces any contraband into a detention facility; or

    2. Being a person confined in a detention facility, he knowingly and unlawfully makes, obtains or possesses any contraband. Promoting prison contraband in the second degree is a class A misdemeanor. A person found guilty of the above charge may be sentenced to up to one year in jail.

    Contraband Shipped to an Inmate: contraband is defined as “any item not authorized.” (see above list of authorized goods). All inmate packages are searched and examined by security staff. A package containing contraband (any unauthorized item) will be flagged and turned over to the appropriate authorities or staff member to be investigated. The entire package may be held for investigation and may be returned to sender within 90-days (pending criminal charges).  Inmates receiving contraband via packages will be investigated and may be charged internally and or disciplined or charged criminally. Inmates receiving contraband may have their package privileges suspended indefinitely.

    Trial Clothes

    Personal clothes for the purpose of a trial may be shipped or dropped off and stored at the facility for the duration of the trial with prior administrative approval through the inmates attorney.

    If an inmate is going on trial or is to appear in front of the Grand Jury, the following items may be allowed:
    (a) Slacks or Trousers – will be marked on the waistband. Left side, front.
    (b) Suit Coat, Dress Shirt, Blouse – will be marked on left front, inside bottom.
    (c) Dress – will be marked on left front, inside bottom.
    (d) Dress Shoes – will be marked on the inside tongue of the shoes.
    (e) Tie and Belt – Marked on inside of the item.

    Items will not be accepted for inmates making a court appearance unless it is a trial or grand jury appearance.  Inmates making court appearances will be required to wear facility issued clothing.

  • WHAT IF I COME TO VISIT AN INMATE WHO HAS JUST ARRIVED?

    In Accordance with New York State Commission of Correction Minimum Standard 7008.4 each new Inmate will be afforded the opportunity to receive an initial secured visit within 24 hours of their arrival at facility.  The visit will occur in the secured area of the visitation room during normal visitation hours.  Inmates will not be allowed contact visitation until they have been medically cleared and classified.  The purpose of the visit is to advise family, friends of the situation, arrange bail, arrange counsel or care of any other pertinent matters.  The length of the visit shall be at the sole reasonable discretion of Visitation Control Staff so as to ensure the opportunity be afforded to all new arrivals.  The same standards of Identification and registration are required to receive an initial visit.  The initial visit is not considered  or counted against an inmates allowable (2) two scheduled weekly visits.

    **SPECIAL NOTES:

    • All visitors will be required to be screened by electronic screening devices prior to entering the visitation area.  Additionally a Trained K-9 And Handling Officer will be used for the purpose of control and contraband detection in the visitation area.
    • Their will be no splitting of visits to accommodate additional visitors.
    • Once a visitor leaves the visitation area for any reason, (bathroom, phone call etc.) they will not be permitted to re-enter the area.
    • The facility reserves the right to refuse to admit any visitor to the facility who is not properly attired.  [Refer to item (18) of the Visitation Rules and Regulation] concerning visitor dress code.
    • The facility will only accept valid and verifiable emergency phone calls  (Such as a medical emergency or death in the family).
    • DO NOT call the facility to leave personal messages.
  • WHAT RULES AND REGULATIONS AM I EXPECTED TO FOLLOW DURING A CONTACT VISIT ?

    While in the facility for contact visitation, you are expected to conduct yourself in a manner consistent with reasonable standards of public decency.  To assist you, we have attached a list of rules and regulations you are expected to follow while at contact visitation.  You must comply with all staff orders and directions while on facility grounds.

  • VISITATION RULES AND REGULATIONS

    1. Visitors must be checked in completely (30) thirty minutes prior to their scheduled visit.  If the visitor  arrives late for a visit they will not be allowed in for that visitation period.
    2. Visitors will be required to be screened by electronic devices prior to and after visitation.  Visitors may be required to consent to a patdown frisk and comply with other staff requests if legitimate suspicion is raised by staff during visitor processing or as a result of other provided information and evidence.
    3. Visitors will place all personal property, (i.e. money, wallets and purses) in the public lockers located in the Visitation Lobby area.
    4. Loud talking, excessive emotionalism or any other type of disruptive behavior will not be allowed in the visitation area.
    5. No photographs will be allowed in the visitation area.  Photographs will only be allowed through the mail not passed from visitor to inmate.
    6. No radios, tape recorders or electronic devices will be allowed into the visitation area.
    7. No items will be passed between inmates and visitors.
    8. Visitors and inmates are expected to follow all staff instructions and conduct themselves in a manner consistent  with common decency.
    9. Physical embracing (hugging) is only allowed upon greeting and saying good-bye.
    10. Hand holding is permissible during visitation. (no petting will be allowed)  No other personal contact will be allowed during the visit.
    11. Inmates and visitors are required to remain seated during visitation.  Small children must remain seated and supervised.
    12. Infants and small children may be held by inmates during visitation.  (They must also remain seated and not allowed to wander throughout the visitation room.)
    13. If you are admitted to a Hospital, visitation dates and times will be the same as the facility visitation.  Appointments MUST be made by inmates using normal visitation request procedures.
    14. In the event an inmate is confined to a Hospital Intensive or Coronary Care Unit the hospitals visitation rules and hours will be observed.
    15. In the event a female inmate is admitted to the Maternity Unit they will be permitted a one (1) hour daily visit during their hospitalization.  Only two (2) persons per visitation period will be allowed.
    16. Visits to “Terminally Ill” hospitalized inmates will be conducted according to hospital rules.
    17. Inmates will be required to wear full uniform to visitation.  No personal clothing, shower shoes or jail shorts will be worn.
    18. The dress code for all visitors is that they wear the proper clothing.  The following items will not be permitted. Short shorts, mini-skirts, tube tops, tank tops, low cut tops, see-through fabrics, hats or headgear, hooded clothing, coats and jackets, swimwear (bikinis, etc)
    19. Visitors under (16) sixteen years of age must bring a signed and notarized copy of the facility’s Minor Consent Form.  They must also be accompanied by their parent or guardian.
    20. Visitors between the ages of 16 and 18 must also have a signed and notarized copy of the facilities Minor Consent Form and be accompanied by an adult or a parent/guardian.  Written requests for a waiver of this requirement, (example a 17 year old spouse) may be made to the Chief of Corrections.  A birth certificate must also be provided for visitors under the age of 18.
    21. Each visitor who arrives at the facility shall be required to enter in a facility visitors log the following information.
      1. His/her name
      2. His/her address
      3. The date
      4. The time of entry
      5. The name of the inmate to be visited
      6. The time of exit

    Visitors suspected of being under the influence of alcohol or drugs shall NOT be admitted into visitation