How do I teach my children to use 911?
  • Never say "nine eleven". There is no eleven on a telephone keypad or dial. Always say "nine-one-one".
  • Always call from a safe place. If there is a fire in the house, get out first and then call.
  • Post your address near the phone.
  • Never call 911 as a prank or joke. You can get into trouble and keep someone who really needs help from getting it in time.
  • 911 is not for animal emergencies. Also leave the number for the vet next to the phone.
  • Call 911 if you think you have an emergency and explain the situation to the dispatcher. If you call 911 by mistake, don't hang up, explain the mistake to the dispatcher and say there is no emergency.

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1. What are building permits required for?
2. Does Troy license electricians and plumbers?
3. What is my responsibility as a dog owner?
4. Where can I get my Tomhannock Reservoir permit?
5. How do I obtain a marriage license?
6. What do I have to bring with me when I apply for a marriage license?
7. If this is not my first marriage, what do I need to do?
8. How old must I be to get married in New York State?
9. Do I need a blood test to get a marriage license?
10. Where can I use my marriage license if I get it in Troy?
11. Is there a waiting period for a marriage license?
12. When should I call 911?
13. Do I have to give my name when I call 911?
14. What should you do if you see a crime occurring?
15. How do I teach my children to use 911?
16. What are some examples of crime emergencies that should be reported by calling 911?
17. How can I get a copy of a police report?
18. How do I report a crime?
19. Is graffiti illegal?
20. Do all buildings and structures need street numbers?
21. Where do I obtain a birth certificate copy for someone born in New York City?
22. Where do I obtain a birth certificate copy for someone not born in Troy or New York City?
23. Who is eligible to obtain a birth certificate copy?
24. What are the identification requirements?
25. What is the fee for a certified copy of a birth or death certificate?
26. How long will it take to get the certified copy or a birth or death certificate?
27. Where can I obtain information from my birth record if I'm adopted?
28. Where do I go to file my DBA?
29. Can I have a copy of the County Zoning Law?
30. Do you have any County Highway Maps?
31. Do you have a first-time homeowner program?
32. What do I need to bring when I go vote?
33. What if I’m not permitted to vote?
34. If I register to vote, will I be called for jury duty?
35. Can I obtain special help at the polls, if I need it?
36. Do I have to register every year?
37. What is a primary election?
38. Can I change my party enrollment?