Coronavirus Information

This is a rapidly changing situation; please check the Rensselaer County webpage and Facebook page for updates regularly.

Contacts

  • For any other questions not covered in the FAQs on this page, call the NY State Department of Health (NYSDOH) COVID-19 hotline at: 888-364-3065
  • Rensselaer County Test Result Information: 518-270-2659 (Monday through Friday, 9 am to 4 pm)
    • On weekends, please leave a voicemail with your name and number and your call will be returned on Monday
  • Rensselaer County Department of Health Urgent After Hours Line: 518-857-4660
    • For Health Department issues that cannot wait for the next business day
  • Rensselaer County Department of Social Services: 518-266-7800 or 518-266-7850
  • Rensselaer County Department for the Aging: 518-270-2730 9 am to 5 pm, Monday through Friday; 518-270-2767 after hours
  • Rensselaer County Mental Health Department 24 Hour Hotline: 518-270-2800
  • Rensselaer County COVID-19 (Corona Virus) Email
  1. Frequently Asked Questions (FAQs)
  2. Helpful Resource Links
  1. Is there a travel advisory for New York State?
  2. What are the symptoms of COVID-19?
  3. Can I get tested for COVID-19?
  4. Can COVID-19 be prevented?
  5. Who is at higher risk for serious illness from COVID-19?
  6. Can COVID-19 be treated?
  7. Can someone who has had COVID-19 spread the illness to others?
  8. What is the difference between quarantine and isolation?
  9. What is antibody/serology testing, and can I be tested using this method?
  10. Can recovered COVID-19 patients donate plasma?
  11. What is the NY State guidance for cloth face coverings?
  12. What is the NY State Department of Health (NYSDOH) guidance for face coverings in the workplace?
  13. What cleaning products should I use to protect against COVID-19?
  14. Should I use soap and water or a hand sanitizer to protect against COVID-19?
  15. What temperature kills the virus that causes COVID-19?
  16. Can the virus that causes COVID-19 be spread through food, including restaurant take out, refrigerated or frozen packaged food?
View All FAQs