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Intensive Case Management (ICM)

1600 7th Avenue, Troy, New York 12180 Office (518)270-2800 Fax (518)270-2723
Hours of Operation: Office hours are Monday through Friday 8:30am through 5:00pm
* After hours emergency on-call services are provided.

The ICM program is designed to serve severely and persistently mentally ill adults and seriously emotionally disturbed children and adolescents. This 24 hours a day program provides aggressive outreach and support to individuals who either overuse emergency room and inpatient services or drop out of services.
A separate team serves children at risk of hospitalization or placement. The program has the capacity to provide wrap around services. Access is by referral from an outpatient treatment program.