What is NY Connects?
Finding the right services and supports to meet your needs can be very confusing.
NY Connects is a trusted place that gives you information about available options whether you are paying for services yourself, through insurance, or are eligible for a government program.
What kind of help can I get from Rensselaer County NY Connects?
• Home Care
• Caregiver Supports
• Care Coordination
• Respite Care
• Home Delivered Meals
• Health Insurance Information
• And more
NY Connects staff can also help link you to available long term services and supports.
What are long term services and supports?
Long term services and supports (also known as long term care) include a range of services and supports that can help people of all ages remain independent in their daily lives.
Long term services and supports are both medical and non-medical services that help to maintain or improve daily functioning and health. Services can be provided at home, in community-based settings such as a senior center, community center or day care, or residential settings such as Assisted Living Residences, or in nursing homes.
Who does NY Connects serve?
Anyone who needs information on long term services and supports:
• A child or an adult with a disability
• An older adult
• Family members and caregivers
• Friends or neighbors
• Helping professionals
Easy access to NY Connects of Rensselaer County:
• Call 518-270-2767 between 9 am and 5 pm weekdays, or leave a message after hours. We will return call the next business day.
(This is not a crisis line. Please call 911 if you have a medical emergency)
•Email us at: NYConnects@rensco.com
• Write to us at:
Rensselaer County Office for the Aging
Attn: NY Connects
1600 7th Ave
Troy, NY 12180
•Go to www.nyconnects.ny.gov for more information on programs in other New York counties.
New Yorkers struggling with an addiction, or whose loved ones are struggling, can find help and hope by calling the state’s toll-free, 24-hour, 7-day-a-week HOPEline at 1-877-8-HOPENY (1-877-846-7369) or by texting HOPENY (Short Code 467369). Available addiction treatment including crisis/detox, inpatient, community residence, or outpatient care can be found using this new and improved NYS OASAS Treatment Availability Dashboard